The store manager is out today so he's calling me on monday. They're sending some guy out this afternoon to remove the oil and stuff from my trim, who i'll have to watch so he doesn't screw anything else up. I also noticed thatcit looks like he dragged something across my dash where the passenger air bag is and now there is a scratch/ tear poking up from the vinyl about 2" long. REALLy?!?!?!? Also found out that that have a "guy" they use for instances like this and he's gonna paint the trim to match what it was...f that I want a new trim set from subaru so I know its exactly how it should be.